FAQ

Every loss is different. If the homeowner decides to go through insurance, Drymetrics will not collect anything upfront and will work with your insurance carrier. 

Yes, we work directly with adjusters to expedite the claims process by making sure they have all the photos, documentation, and open communication possible. 

depend on the size and scope, generally 5-7 days 

It all depends on what part of the house is being remediated. Kitchens, master bedrooms/master bathrooms and bathrooms may inconvenience the day- to-day living of a homeowner if remediation is taking place in either of these rooms

How much does water damage or mold removal services cost? This is a common question that is asked when our project manager is writing a field estimate. Things like homeowners insurance, coverage/policies, or denied claims leading to self-pay are all very common avenues to cover services. However, we are there to help advise in any … Read more

Drymetrics uses an in-house phone structure and has project managers and coordinators manning the phones 24/7 to assist, respond quickly and efficiently. Call us today  1-800-709-2150

We used “green” bio-friendly products used outside of the containment. Anything used inside the containment is subjective and change based on the protocol or claim itself. 

With technicians throughout the state of Florida, we have a 45 minute response time and can be anywhere within 2hrs. Call us today

It differs. However, from an insurance claim standpoint, we use a “Work authorization with a Direction to Pay” meaning you authorize us access to the property and allow us to directly bill your insurance.  

How do you know the building materials are still wet? We use thermal imagers and photometers to detect the moisture, We also use hygrometers to detect humidity levels. Testing moisture and humidity is an important aspect of making sure that all water damage is resolved.