Rated 5 out of 5 stars based on 82 customer reviews.
Eric Zivot
The fact is there are very few businesses like DryMetrics left in America. Every business will tell you they will stand behind their work but should something come up, well, there always seems to be a loophole that wasn't entirely clear, and the "Oh, so sorries," leave you more satisfied that you will have to hire another crew to complete the work but at least you no longer have to deal with someone speaking out of both sides of their mouth. So you can imagine my surprise when DryMetrics started work on a botched mold remediation in my condo and their first suggestion was spend "less" money. I was fully prepared to pay yet another 5-6K to have the previous work ripped out and redone but their rep was polite but firm in advising an alternate route that reduced my cost of services to about 2K. What kind of sales rep does this anymore? It was all I could do to just nod my agreement because I was afraid my jaw would drop to the floor in shock. I was then told if this treatment didn't do the trick the 2K I'd spent would be deducted from the typical 5-6K package! And then things got REALLY weird. The crew they sent was always on time for each work call. They were always pleasant and patient as I asked my questions and if any of them ever took a break from their work I never saw it. Each piece of work was accomplished quickly and my home was left clean and cleared of debris. Had I not lived this experience I would read a review like this and think...naw...that's a fake review but as unexpectedly great as so much of this was I'd have left you my personal email if google would have let me. So for anyone out there sad over the disappearance of business integrity consider this me paying it forward for you. - 9/20/2023
Richard Neilan
I manage several condominium communities and have called upon DryMetrics in the aftermath of pipe ruptures, hurricanes, and most recently for mold remediation. Whether the job was small or so big that units had to be completely gutted, DryMetrics handled each step of the process efficiently, professionally, and with excellent results. Affected residents have offered numerous positive comments about the staff, especially with regard to courtesy and handling of personal possessions. I always receive timely updates on the progress of each project and have great confidence that all work is done properly. DryMetrics is definitely my "go to" for mitigation, remediation, and restoration. - 6/15/2023
Hsv Design
We had a great experience with DryMetrics and would recommend them to anyone who needs water damage work done. They were super efficient and honestly really thorough in their work. Will and his team had the job done super fast, just one week. We were extremely pleased with the final result of this project and we know you will be too if you use them for any mold, water, or fire mitigation services. - 4/23/2023
lilian aiko
My mothers basement got flooded from the terrible storm we had a couple weeks ago, she is 85 and she isn’t able to do much herself. We hired them and they did fantastic. The whole basement was covered in at least a foot of water, and because of all the moisture it caused mold to come into the walls and ceiling. I live 4 hours from my mom. I called made a appointment and they came out within the next day and within 2 days all the mold was gone. They drained the water out dried everything and used some kind of chemical to kill the mold . They scraped the remaining mold off the walls it was great. It doesn’t cost an arm and a leg which was what my mom and me were really worried about and also we thought that we would have to clean a big mess that they would’ve left . THEY DID EVERYTHING !!!! They were so friendly and kind. They got the job done and didn’t leave one single speck of mold or dirt anywhere. Thank you again guys - 7/16/2022
Nathan Whit
Dry metrics has exceeded my expectations and went above and beyond. Not only did they have a clean
work environment, extremely courteous,
explained the process of everything thoroughly, and they were very knowledgeable. Thank you so much for bringing my basement back that was being overrun by mold. - 6/19/2022
work environment, extremely courteous,
explained the process of everything thoroughly, and they were very knowledgeable. Thank you so much for bringing my basement back that was being overrun by mold. - 6/19/2022
Angelina Oracio
I was very impressed with the outcome of my services. Recently I found our home was suffering from years of mold buildup, while also having a flooded basement. The staff was so considerate of our situation. They provided a clean work station, and excellent service. Not to forget arriving no more than 35 minutes after our initial conversation. Great job. - 6/19/2022
Nathan Whit
Dry metrics has exceeded my expectations and went above and beyond. Not only did they have a cleanwork environment, extremely courteous,explained the process of everything thoroughly, and they were very knowledgeable. Thank you so much for bringing my basement back that was being overrun by mold.Service: Mold cleaning - 6/19/2022
Angelina Oracio
I was very impressed with the outcome of my services. Recently I found our home was suffering from years of mold buildup, while also having a flooded basement. The staff was so considerate of our situation. They provided a clean work station, and excellent service. Not to forget arriving no more than 35 minutes after our initial conversation. Great job.Services: Mold remediation, Water damage-related cleanup & repair, Flood restoration, Mold cleaning - 6/19/2022
Jerry Shores Jr
Very professional and respectful they were extremely efficient and they explained exactly what they would do and how they would do it to make sure that it was acceptable.Services: Mold remediation, Water damage-related mold removal, Water damage-related cleanup & repair, Mold cleaning - 6/19/2022
Hunter Hogan
The guys from Dry Metrics came out today and looked at my water damage, explaining where we’d be going from there. They were very knowledgeable about what to do in these kinds of situations, and once they came back to fix it, they did a stellar job.Service: Water damage-related mold removal - 6/19/2022
Harry Muntz
I couldn't believe how thorough they were. Every bit of water and mold damage behind the walls was handled. They were polite and explained everything to me that was needed and how they would do it. They cleaned up any mess and I swear it was cleaner then before I had the issue. And the price was reasonable! - 6/18/2022
Brandon Schmidt
Staff and services were amazing the staff is professional and nice as ever they got right to the job and did everything perfect how its supposed to be other people should take notes from this business and their professionalism they are extremely knowledgeable with their work and how they perform it the workspace was clean and organized as it could be they explained the whole process to me in an amazing way I would definitely recommend and use again they did their work perfectly! - 6/18/2022
lilian aiko
My mothers basement got flooded from the terrible storm we had a couple weeks ago, she is 85 and she isn’t able to do much herself. We hired them and they did fantastic. The whole basement was covered in at least a foot of water, and because of all the moisture it caused mold to come into the walls and ceiling. I live 4 hours from my mom. I called made a appointment and they came out within the next day and within 2 days all the mold was gone. They drained the water out dried everything and used some kind of chemical to kill the mold . They scraped the remaining mold off the walls it was great. It doesn’t cost an arm and a leg which was what my mom and me were really worried about and also we thought that we would have to clean a big mess that they would’ve left . THEY DID EVERYTHING !!!! They were so friendly and kind. They got the job done and didn’t leave one single speck of mold or dirt anywhere. Thank you again guysServices: Mold cleaning, Water removal - 6/18/2022
Harry Muntz
I couldn't believe how thorough they were. Every bit of water and mold damage behind the walls was handled. They were polite and explained everything to me that was needed and how they would do it. They cleaned up any mess and I swear it was cleaner then before I had the issue. And the price was reasonable!Services: Water damage-related mold removal, Water damage-related cleanup & repair, Mold damage restoration, Mold cleaning - 6/18/2022
Brandon Schmidt
Staff and services were amazing the staff is professional and nice as ever they got right to the job and did everything perfect how its supposed to be other people should take notes from this business and their professionalism they are extremely knowledgeable with their work and how they perform it the workspace was clean and organized as it could be they explained the whole process to me in an amazing way I would definitely recommend and use again they did their work perfectly!Services: Water damage-related mold removal, Water damage-related cleanup & repair, Mold damage restoration, Plumbing, Flood restoration, Roofing - 6/18/2022
Shawna Quilter
I had a sewage issue as well as a broken pipe that lead to flooding. The flooding lead to mold. While I personally took care of the initial damage caused by both issues my insurance company recommended Dry Metrics..the first day they came they evaluated all the damage and recommended a mold inspection. Mold was found. The company was very professional. They removed furniture, carpet obtained a pod for me and even assisted my elderly mother with packing things so they could proceed with the job in a timely manner. While all the employees were very nice and professional one impressed very much and not only met but exceeded my expectations. Tajh made the process easy to understand and kept me up to date on every step of the process. I cannot say enough good things about Tajh. He is friendly, a good communicator and knows the job well. My niece who lives with me is not comfortable with having strangers come into our home but she felt comfortable with Tajh which made the process easier for all involved. Will, the owner of Dry Metrics also made sure to keep me informed as well. I would highly recommend this company - 2/13/2022
Jimmy Mabile
I suspected I had some mold in my ceiling and decided to take a chance with these guys. Boy! Did it pay off they came out to my home in under an hour. Confirmed my mold suspicion, removed the mold and remodeled my bedroom thank y’all so much special thanks to Tajh and Ty Barber very friendly and professional! - 2/13/2022
Taiwan Barber
Great service. The crew showed up 10min early and were ready to work. They were knowledgeable, informative and concerned about my issues. This is not normal but one of their employees, a young man by the name of Ty was extremely courteous and went above and beyond what was required of him and really took care of my personal belongings. I will always recommend this company because of their amazing staff, affordable upfront pricing and commitment to quality. - 2/03/2022
Chaz Pugliese
Dry metrics is the most professional, efficient company I have ever dealt with. They show up on time trained to take care of any issue you have. It feels going knowing you are safe from mold and water damage after dry metrics completes the service. I recommend to anyone who wants a trained professional to take care of your issues with your home. These guys really do an amazing job! - 2/03/2022
mike gray
I was very impressed with the services provided by Drymetrics. The technicians who came out to my home were punctual, professional, courteous and very knowledgeable. I had extensive damage, that resulted from a leak, and was convinced there was no way to salvage it. I was proven wrong, as this company did a phenomenal job. I will continue using their services for future needs for my home. They left quite the impression on my wife and I and we highly recommend them to everyone! - 2/03/2022
David Garcia
Had the pleasure of doing business with William and his company Drymetrics and they were great. My parents had a massive water damage from some septic issues they had at their home. Within an hour of reaching out to them they had vans pulling up to my parents home to help. Not only were they brilliant in the removal and drying of my parents home, the rebuild afterwards left the place looking like nothing ever happen. This is the type of friendly and professional service that makes disasters like this so much easier to handle. I highly recommend this company! - 8/05/2021
Rob Bamberg
After interviewing multiple mold remediation companies, DryMetrics was not only the most professional, but they were also the most reasonably priced, and after choosing to hire them, they did not disappoint. My primary contact was Doug, who was very communicative, thorough and professional throughout the entire process. They went above and beyond, exceeding my expectations. I highly recommend them. - 8/05/2021
Rebecca Evans
Dry Metics spent several days working on my condo unit after a leak from the upstairs unit. I was greatly impressed with their professionalism and conscientious work ethics. It was not an easy job and they were always pleasant and worked to clean up at the end of every day and when the job was completed. I highly recommend them and assure you that you won't be disappointed. - 6/15/2021
Daniel Ciocio
I’ve done business with DryMetrics many times, and each time they’ve treated the client and their property with respect and true professionalism. I personally see the work they do both before and after the job is completed, as well as communicate with them throughout the process. They genuinely desire to do what is best for the client and they do it both quickly and efficiently. Their project managers and office staff and accessible and knowledgeable..... I would absolutely recommend DryMetrics to any family member, friend, or anybody in need or remediation services. - 1/28/2021
Chuck LeFevers
We are so grateful and appreciate all the efforts that Rhett put into drying out our house after a water main broke. It was a pleasure having such a professional individual looking out for our best interest during such a traumatic time. It was very assuring to have a professional at the reins and we look forward to your services again, if we ever need quick assistance. - 12/30/2020
Chuck LeFevers
We are so grateful and appreciate all the efforts that Rhett put into drying out our house after a water main broke. It was a pleasure having such a professional individual looking out for our best interest during such a traumatic time. It was very assuring to have a professional at the reins and we look forward to your services again, if we ever need quick assistance. - 12/29/2020
IAN HOWARTH
Excellent service from internal and external staff alike - kept me in the loop at all stages of the work, particularly impressed with Bianca the office manageress,genuinely interested in your project and actually cares - very refreshing when customer service is a dying art these days.Services: Mold inspection, Mold removal - 10/10/2020
IAN HOWARTH
Excellent service from internal and external staff alike - kept me in the loop at all stages of the work, particularly impressed with Bianca the office manageress,genuinely interested in your project and actually cares - very refreshing when customer service is a dying art these days. - 10/05/2020
IAN HOWARTH
Excellent service from internal and external staff alike - kept me in the loop at all stages of the work, particularly impressed with Bianca the office manageress,genuinely interested in your project and actually cares - very refreshing when customer service is a dying art these days. - 10/01/2020
Raymond Naclerio
Doug and George were great professionals.They were seasoned experts and they were very accommodating since myself and my wife have serious medical issues. Doug made a very impressive cost competitive proposal of 26 pages. I was impressed by the attention to detail. Eric the project manager was veryProfessional in keeping me the customer well informed. Bianca who related my phone calls isFirst rate pleasant and effective in communicating my concerns. If you have a mold problem or other water issues callDry metrics and as for Doug or George.They are both great. I highly recommend them!Ray NaclerioVero Beach Florida - 6/27/2020
Raymond Naclerio
Doug and George were great professionals.
They were seasoned experts and they were very accommodating since myself and my wife have serious medical issues. Doug made a very impressive cost competitive proposal of 26 pages. I was impressed by the attention to detail. Eric the project manager was very
Professional in keeping me the customer well informed. Bianca who related my phone calls is
First rate pleasant and effective in communicating my concerns. If you have a mold problem or other water issues call
Dry metrics and as for Doug or George.
They are both great. I highly recommend them!
Ray Naclerio
Vero Beach Florida - 5/30/2020
They were seasoned experts and they were very accommodating since myself and my wife have serious medical issues. Doug made a very impressive cost competitive proposal of 26 pages. I was impressed by the attention to detail. Eric the project manager was very
Professional in keeping me the customer well informed. Bianca who related my phone calls is
First rate pleasant and effective in communicating my concerns. If you have a mold problem or other water issues call
Dry metrics and as for Doug or George.
They are both great. I highly recommend them!
Ray Naclerio
Vero Beach Florida - 5/30/2020
Michelle Ha
Immediate, fast acting service. As soon as my unit flooded, Jeff and his team were immediately onsite vacuuming up water and drying out my unit with the most assuring and positive, upbeat attitude. Throughout the whole week and a half of events, I felt comfortable and extremely satisfied with their service and expertise. They gave me daily status updates and kept me well informed throughout the process. I would not wish flooding or water damage upon anyone else, however, Jeff and the Dry Metrics team would definitely be highly recommended. - 8/27/2019